Hi all,
Googling and going through contracts but can't find any advice on my car lease issue.
Problem is we got a lease car delivered today and it's missing the privacy glass we were told by the broker it came with.
Obviously emailed the broker attaching his email saying the privacy glass came as standard, again he said he believed it was standard and would look into it. The dealer then confirmed that the glass wasn't standard - so the information we were given prior to signing the contract was wrong.
The broker has held his hands up and said he made a mistake but there is nothing he will do about it. He said if we decide to give the car back we can instigate the cooling off period - which actually we can't as that is 14 days after signing the contract and the contracts were signed almost a month ago.
Point is, the dealer hasn't made a mistake and supplied the correct car, but the broker has mis-sold the car to us and seems to think they can get away with doing nothing.
So we're are now stuck with a very expensive car for 3 years that isn't what we wanted. It might just be privacy glass but for me it's a big deal!!!
Any advice as to rights?
Thanks in advance!
Ps. We are in Scotland but he broker and dealer are in England. Not sure if that makes any difference in legal terms!