'Letter of Claim' from BW Legal

[LiverpoolVictoria]

I know there are thousands of threads on parking charges etc, but I can't find anything recent and my head is swimming...

On the 24th April 2014 I parked to collect a parcel from the Post Office. To get to the Post Office parking spots you have to go through a gym car park, which had a Parking Eye camera.
Normally it takes 5-10 mins to get a parcel, but there was a queue and I was about 20 mins. My husband sat in the car during this time.

I received letters about unauthorised entry after this, but as everyone did at the time I just ignored them.

I haven't had anything for a couple of years, but in the last 2 weeks I have received 2 letters. The last one says it's a 'LETTER OF CLAIM' and that they have been instructed to commence legal action if I don't pay, and won't inform me any further, and I will only know about it when I get a letter from the court.

I'm not usually bothered by this, but this letter is really threatening, it's even got sheets on working out your income and expenditure, and numbers for Citizens Advice and Stepchange!

I have just spoken to the Post Office, and they said without a tracking number (which I don't have) they can't prove I picked up a parcel. They also don't know if they have CCTV still of me collecting the parcel, and if they did they don't know if it can be released.

I am happy to call the 'legal' people on the letter, but is it worth it? Will they then see they have rattled me and go after me even more?

I just don't know what to do, and now I can't 'prove' I got the parcel how would I even fight it if it did go to court?!

I think sometimes if it's only one ticket and they get the sense someone is going to fight it they drop it purely because it's not worth taking them to court. But I would never rely on this, parking firms are winning more and more cases so are increasingly likely to chance a day in court.

And sometimes it works the other way, last case I was involved with they realised they had a fight on their hands and sent a barrister from London rather than employing some half qualified local representation on their behalf. And that was for a single ticket, so they're happy to pay more on legal fees than they can recoup in fines at times.

Hi! I have just been sent EXACTLY the same letter, 2 years on from their first threats. I was just looking to find out if anything came of this? Should I ignore or pay?

I wouldn’t chance it with parking eye. I did.

A couple of years down the line i now have a CCj.