We bought a BTL flat less than 6 months ago. We used a very rigorous solicitor who had endless problems with the management company. The sale took 6 months.
I called the management company for the first time a week or so ago to ask for a new swipe key and found they had the previous owners address on file. They updated it on their system and now we have received a 'notice of impending legal action' with over £600 in legal fees for late payment/management cost. Obviously the previous letters have gone to the previous owner's address.
Obviously I am keen to speak to them but it's Sunday. Who should notify the management company of the new address? Surely this would have happened during the sale?
I would really appreciate advice from anyone more knowledgable on this stuff.