Which we absolutely did not do. I'm so bloody cross!!!
The hotel have taken £100 off my card because the housekeeper says the room smelt of smoke. We absolutely did not smoke in the room, but my partner did make some rollups in the room and put the empty paper packet in the bin, but he went outside to smoke. I told them to check their cameras etc but they were spectacularly rude and obstructive.
They refuse to refund the money.
What can I do?