Having worked with social workers for almost 20 years can I say that some of them have been the most caring sensitive people in the world, but, an awful lot of them have been at best incompitent and at worst bl**dy lazy.
As long as there is no accountability these cases will keep happening I'm afraid.
If I had a pound for everytime one of them has said to me I know I should have visited the Lo this week but I'm so busy, perhaps next week.