my washing machine is stone cold on all cycles.

[specialsmasher]

Just out of warranty stage, obviously.

I know I should just phone someone, and I will but could this be something super-simple?

Also - who do you phone for a washing machine? A plumber?

As you can tell, I'm no housekeeper.

How old is it?

Have a read of the Sale of Goods act, as it may not matter if the warranty has run out...

thank you very much - investigating now.