When we hired our cleaner 10 months ago, she went through exactly what she would do in the 3 hours a week we pay for. The first clean was great, but since then the quality has just gotten worse with some things we agreed on just not getting cleaned. She said there will be things she does on rotation but now she has started to leave early when ‘finished’ so those rotation pieces she would do are suddenly not part of the time we pay.
She has cancelled at least 4 times and tried to rearrange a few times (maybe not so bad in ten months?).
We pay £22 an hour and it just feels like a rip off at this point. I know good cleaners are hard to find, and overall she is okay and it makes my life easier but do I have the conversation or do I just put up with it or do I just look elsewhere?