Help end medical misogyny. Sign our petition.

Help end medical misogyny.
Sign our petition.

Sign the petition

Please or to access all these features

Housekeeping

Find cleaning advice from other Mumsnetters on our Housekeeping forum.

John Lewis Steam Generator/iron - emptied the scale but the alarm stays on?

7 replies

KatyMac · 20/09/2025 11:06

How do i reset it

It's old and second hand but ideally id like to carry on using it; the scale warning noise/symbol came on so I followed the directions to rinse out the scale (twice now - the screwdriver thingie is useless)

What am I failing to do?

OP posts:
dementedpixie · 20/09/2025 11:47

Do you know the model number?
Is there a button to hold for a few seconds to reset?

KatyMac · 20/09/2025 11:50

No obvious buttons

I googled the model LE115016 to get the instructions and didn't see a reset mentioned

John Lewis Steam Generator/iron - emptied the scale but the alarm stays on?
John Lewis Steam Generator/iron - emptied the scale but the alarm stays on?
OP posts:
dementedpixie · 20/09/2025 12:19

What flashes to say it needs descaling?

KatyMac · 20/09/2025 12:26

B on this diagram

https://manualzz.com/doc/22260012/john-lewis-steam-generating-iron-instruction-manual from here

John Lewis Steam Generator/iron - emptied the scale but the alarm stays on?
OP posts:
Dbank · 20/09/2025 13:51

I have looked at the instructions, and agree there doesn't appear to be a step to reset the warning.

However, I don't believe it really "knows" it needs descaling, it's assuming based on the amount of use and the hardness setting. So I don't think there will be any harm in continuing to use it with the warning.

I would recommend using some descaler, especially if there was any evidence of build up when you emptied it.
In future and only use deionised water, if you're in a hard water area without a water softener.

KatyMac · 20/09/2025 15:35

There wasn't a lot of scale, so I'm jot concerned about scale but it won't steam with the warning light/noise on

OP posts:
KatyMac · 20/09/2025 17:32

I got it working by holding and pressing random buttons - i have no idea what I did

OP posts:
New posts on this thread. Refresh page