M&S

[Applejack87]

Hi , I’ve bought some items online from M&S which I’d like to return to one of the food halls do I need to package up the items with the returns form inside ?

You seal the items in a parcel if you’re posting them back

If you’re returning to a store you just need the item and the invoice

If the food hall has a clothing section attached to it you can return clothes to store just go straight to the clothing tills to return things. They are trading if it’s all one one level two close to me are open and selling a small selection of clothing.

I’ve never sent anything back, but in my understanding (as I collect from the Food Hall) you can just repackage with invoice and return it there.