So... when ds was born we decided to get a cleaner once a week to do two hours. We live in a tiny house and asked for the floors to be mopped and hoovered, bathroom, sink and stove cleaned. It’s easily done in about 90min so I give an extra task, like wiping walls or windows that the cleaner can do a bit of if they have time left over.
We signed up with an agency, pay the cleaner £10 and the agency a monthly fee. We’ve had five cleaners in about a year, four of them I’ve had to give up on because they only turned up about two thirds of the time giving last minute excuses the rest of the time. I appreciate that stuff comes up (sickness etc) but not to the extent you only go into work 2 out of 3 days. They never say they want to stop working for me but I end up asking them to stop because they’re too unreliable.
I’m sure what the problem is but I’m thinking it could be:
I seem too laid back
Agency cleaners don’t care
My expectations are too high
I’m sometimes in the house with toddler and baby (but not in same room)
I pick everything off the floor, clear the surfaces and do quick wipe in bathroom before the cleaner comes. Have all equipment neatly stored etc
Any tips on how to get a cleaner that comes? I’ve cancelled our contract with the agency and are trying to find one via word of mouth. How do I go about getting and keeping a reliable cleaner? Any tips? Especially if you’re a cleaner, tell me what I’m doing wrong please!