My Hotpoint oven has a big spider's web spun diagonally across the whole door. I contacted Hotpoint to find out how to remove glass panels so I can clean it but was told I couldn't remove panels and would need to buy a new door! I dont feel I should have to buy a new door as I suspect my door seals must be faulty.... then they suggested I pay for an engineer to come out. I guess he will come and tell me I need a new door!
When i contacted Whirlpool who own hotpoint after some really awful customer service they told me I might be able to squirt some water in. I am currently waiting for information on how to do that! Can anyone help????