Hmmm yeah, I’ve had soak and sleep stuff before but I didn’t rate it, had some pillows off them that went all crappy and lumpy, that’s even before they were washed...
I had a £175 18 Tog Duvet from them, now ruined after it was dry cleaned, their mistake as they admitted in 2014 that the wrong care labels were put on their Siberian goose down duvets! The duvet now stinks of chemicals, hopefully if it’s washed at dry cleaners it’ll get rid of that smell and will be safe to use??
Thru did give me a credit note as an apology for £70 to use though