Just had a new hearth fitted and there are a couple of fairly large smears/streaks on it. I just assumed it was a bit damp after it had been fitted and it would dry. Te smear is the same colour as the black granite, just a bit darker so looks like a smear as if someone has wiped a sweaty hand on it.
But its not drying and its not coming off. I've tried with a microfibre cloth and some fairy liquid.
Anything else I can try before ringing the company up and complaining?