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Housekeeping

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AVOID LAURA ASHLEY!!

2 replies

bettiejane · 31/01/2011 14:10

Just tried to take delivery of my new LA dining table. I have lots of steps up to my house and the delivery men won't bring it up....
This seems so ridiculous we have obviously had removals men,an aga delivered and numerous other large items!

Phoned LA and they say that they cannot deliver because of health and safety-well what about the delivery men who done the Aga!

So now they say I have to arrange my own delivery and wont refund me!

I also did expalin the delivery situation at time of order

OP posts:
bettiejane · 02/02/2011 17:17

bump

OP posts:
BerylStreep · 02/02/2011 22:12

How many steps?

If you explained the situation at the time of ordering, then Laura Ashley cannot now say it is an issue.

If it was me, I would be making noises about breach of contract, refusing to buy the table, and insisting on a full refund, otherwise court proceedings.

But I am in a really pissed off mood at the moment, so it may be an over-reaction. Grin

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