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Housekeeping

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does anyone have a portland sofa (chesterfield style) from M&S?

2 replies

littleredsquirrel · 07/10/2010 16:47

And if so is it comfortable?

Thinking about ordering online whilst sale is on and haven't the time to travel to a store which has one in stock since we're about to go on holiday!

OP posts:
peasizedbladder · 07/10/2010 22:44

Can't help directly - but we have two Barletta sofas by M&S - AWFUL. The Quallofil fibre filling sags immediately and requires 'more than daily maintenance' (the expert opinion). Delivered end Nov 09, we were complaing by Apr 10. M&S not interested in the slightest (not what I was expecting from them). Had to pay £50 inspection fee to furniture ombudsman - just got a v biassed report back in M&S favour. Legal position seems to be 'buyer beware'. Ask every question you can at purchase - only if they tell you a porkie you have a case...

So, i wouldn't buy them if they have a Quallofil cushions. They don't maintain their 'look and shape' as advertised.

good luck ;o)

the (patronising) expert who inspected our furniture said he respected dfs furniture

sharbie · 07/10/2010 22:51

i have a m&s sofa from 10 yrs ago and tbh as soon as we got it the sofa seemed to age dramatically.it was a golden yellow colour chenille,once we started using it the whole sofa just seemed to discolour and although the sofa is very comfy it looks awful.very very grubby and impossible to clean.i wouldn't buy from them again.

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