Carpet fitted - is this correct?

[2018name]

I have just had carpet fitted - paid more for top quality underlay. Carpet looks great apart from some lines in it were it looks a bit like it has been creased in a couple of places. One of the fitters said this is where the carpet roll (which is rubber backed) was bent to get it up the stairs (??) and they will drop out during the next week. Also we now seem to hae one squeak on a floor board (centre of room not on an edge where grippers were put down) that was not there before - our builder made sure floor was totally squeak free before carpet was fitted.

Does anyone know:

1. f the creases will come out? and
2. How we may now have a squeak?

Thanks vey much.

No idea about the squeak I'm afraid, but we had the same with our lounge carpet re. creases - they couldn't get the carpet roll in without bending it and that made raised lines in the carpet when it was fitted.

It took about two weeks I think for them to go down, and they have been fine ever since - I couldn't tell you where they are now by looking at the carpet.

I asked the fitters about the creased bits and they said to wait two weeks and ring them to come and have another go and tightening to carpet up to get rid of them if they hadn't gone.