Fabric choices are where we are struggling.
I knew instantly what we were having for the sofa and know what I want for the armchair but they don't do it.
Despite being part of the Duresta / G plan group you can't pick one of those and pay a premium either.
They also didn't have in the showroom the one I went to see (wasted two days with a young baby on finding that out)
We have chosen a different shape but they wouldn't swap the feet from one of the other sofas they have and although I'm ok with an alternative sofa shape, the feet matter.
And now with the fabric choice not seeming to work out I'm just stuck and going round and round in circles.
It all started out so promisingly,
I emailed them to say I was disappointed that after being told they displayed all sofas that we found they actually didn't after two round trips to different showrooms in 40 miles apart from each other.
I received an email back as an apology and wishing me well on my search for sofas.
The reviews online made them seem like the most helpful company, but it's not my experience.
I will say - they are by far comfier than any others we tried in this price bracket.
They come from a good manufacturer and so I'm holding out for now to see if I can sell myself a different fabric and the wrong feet before giving up.
I had just cancelled an order from G Plan the week before as John Lewis had messed me about with their clearance