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Laura Ashley Tablemats shoddy quality and customer service to match

3 replies

cytokitty · 12/01/2016 20:15

I purchased a set of Aviary Garden Tablemats from LA back in the summer. I opened the box and started to use them 3 weeks ago and they are already warping. I haven't had them in water or near anything really hot. I emailed customer service who have told me that due to length of time they consider it treatment after purchase! What treatment I have yet to fathom but if it includes putting them on a table and placing a dinner plate on top then I'm guilty as charged. What a joke, they are crap quality I wouldn't recommend them to anyone.

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wowfudge · 12/01/2016 20:42

I would tell them the mats are unfit for purpose in that case. I would expect them not to warp for a good while yet.

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cytokitty · 12/01/2016 21:16

Tried that they're not budging!

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wowfudge · 12/01/2016 22:50

Trading standards?

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