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Home decoration

Would you return four month old sofas if the fabric was bobbling?

8 replies

Madcatgirl · 03/08/2014 09:56

We bought two new sofas from next that arrived around four months ago. The fabric on both is bobbling and pilling!

Would it be in order to request a return?

OP posts:
CateBlanket · 03/08/2014 09:59

Yes.

Sandthorn · 03/08/2014 11:28

Ugh... I'm sure you wish there was an alternative, but if you don't deal with it now, it only gets harder the longer you've had them. I'd return them.

Madcatgirl · 03/08/2014 14:24

Right I'll make it a job for next week. Urgh!

OP posts:
burnishedsilver · 03/08/2014 17:44

Yes.

Fcukfifa · 03/08/2014 18:20

Can I ask which fabric it is? I've just got a new one and hope it doesn't bobble.

Definitely contact them.

Madcatgirl · 03/08/2014 22:58

We've got the two check fabrics, we've also got another sofa in the the same range and fabric family which has been fine. I'm really disappointed because the fabric really suits this house,

OP posts:
Icelollycraving · 08/08/2014 11:18

They will send out a service technician to see it. He will see what the fault is & may be able to remedy.

Fcukfifa · 08/08/2014 18:49

We've got one coming to ours on Wednesday as it's not even a week old and already is sagging at the back corner of the chaise corner.

Hope you get it sorted!

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