We are heading to France on Saturday. For the first 4 nights we have an Airbnb booked in our favourite beach town in Brittany. We booked it in January and have been really excited; it's a beachfront property in the centre of town. We've walked past these properties loads of times and I've always said how much I'd like to stay in one.
Anyway, I was looking at the Airbnb listing last week and I noticed there had been no reviews for the property since last September. Prior to that it has received pretty good reviews for 5-6 years (100 reviews in total). The host has another property in the same town; exactly the same thing. Lots of reviews that end in August 2023.
I then sent the host a brief message on Saturday morning just saying "hi, just checking all is still ok for our stay next week". I have not had a reply, and I can see the message is unread.
Obviously this is worrying. I contacted Airbnb via instant chat last night, but all they kept saying was "your reservation is confirmed, don't worry" and that I need to give the host longer to reply. I do understand that there might be reasons they can't reply immediately, but it's the combination of that, plus the lack of reviews that are concerning me.
How long should I leave it for her to respond before contacting Airbnb again?
There is almost no accommodation left in the town we want to stay in, and it's all more expensive, so if the worst comes to the worst I need to know asap to stand a chance of rebooking something.