Anyone getting through to Eurotunnel?

[newyorkbreakfast]

I'm trying to amend a booking from last year. Can't do it online as it's already been amended once. I have to use the call centre. I have already spent 25 mins on hold today before getting cut off, same on Monday. Now I'm trying it again. It's been 15 minutes so far. No idea how many ahead of me in the queue. It's truly shocking, how bad this service is. They knew it was going to get busy but have clearly hired no extra staff to cope.
Has anyone managed to get through? Is there a less busy time to call?
I'm worried I won't be able to get through and will lose my money altogether.

I had to wait 4 hours to get through to BA the other day 30mins doesn't sound too bad. Unfortunately there are long waiting times on the phone for nearly all travel companies. That's the downside of everyone WFH!

I know what you mean. It isn't 30 mins though. That's how long it took before I got cut off. I'm still not through