Hi all, I could do with some advice. We have a group booking for a Spain holiday at the last week of August with On the Beach.
They changed the hotel as the original one booked will be closed. The new one is not suitable as nothing there for children. So we can have that refunded.
Does anyone know what our options are with the Ryan Air flights booked through On the Beach? Ideally we would like a refund, but OTB say this isn't possible. So what else can we do? Any advice or tips? It's a lot of money, nearly half the holiday cost and they aren't very forthcoming with help and information.
Thank you in advance.