.....Flying with air berlin on tues, first the flight was cancelled after we had checked in. They booked us on to the next flight 9 hours later....
Once we checked in for that flight the man on the desk took 15 mins with us standing there, another girl helping him type in codes etc. When I grumbled about the time it was taking he began to explain the process of checking us in for the connecting flight from stanstead then said," You wouldn't understand?!" Erm, excuse me?!
THEN sure enough our baggage didn't arrive in Paderborn, Germany on our flight. They airport was very helpful and tracked it down in Stanstead and it arrived on Thursday morning (they day before we left for home again!) I've kept the tag on the bag saying man-std (no mention of transfer or Paderborn) So obviously incompetence led to this problem.
Has anyone had any experience of this kind of thing, is it possible to apply for compensation or am I wasting my breath?