Hi just had my best friend on the phone in a real state. Basically they booked a flight for their stepson to join them in Nicaragua for Christmas. Her partner booked it on Sun, return cost was £980. Today he has realized that he made a spelling mistake on the surname, so he`s called Bravofly who seem to be based in Switzerland and they say they have to take it up with the airline, Air Canada. A C say its not their problem its Bravos.They have spent all day phoning and its stalemate. Can anyone help? I have said contact your credit card company. Hoping somebody in the know can help please.