Thomson say they cannot provide e-tickets in english!

[mrssharpe]

I've booked a Disneyland Paris package holiday including Air France flights through Thomsons. I went to pick up tickets today and all the information on them is in french. I asked if I could have them in english, assuming there is information on there is important e.g. baggage restrictions, time we need to be at the airport by etc, and was told they could only provide them in French. I've travelled with Air France before and my e-tickets have been in english. I'm not sure what I can do, as they said that Disneyland Paris sends them to Thompsons in french.

To be honest, I think you'll be able to figure out any of the information you need. If you can't, use a French dictionary/google translate.

Thanks. I phoned them back just to check that I couldn't have them in english, before I submitted a formal complaint, and an hour later they phoned back to say I could.