They owe my DS over £1K, Sheffield.
I thought they seemed a bunch of sharks when he signed up for his ‘insurance’ accomm at Easter.
He emailed them on results day to explain he would be withdrawing from the contract as going elsewhere.
We have only managed to speak to seemingly clueless staff at the actual halls.
Does anyone have a central tel no for them?
Going to ring and probably FUME at them in my break tomorrow (alongside him so he can give me permission to speak.
We rung them a couple of weeks ago.
On Sat we found a specific form on the website for refund which no one had mentioned before, so we completed that.
Thanks.