Hi everyone. Looking to see if anyone else affected by this. We’ve arrived in Glasgow to help our daughter move into her private student accommodation today. Booked a studio apartment with Merchant Studios, Student Roost. En route yesterday when an email arrived from student roost saying that “there is still no power throughout the entirety of the property” and that they’re moving everyone arriving today into temporary accommodation in shared flats. This is the FIRST indication from them that there is any issue with the accommodation - we arrived a week early to give her time to settle into the city. We signed the contract on 3 August. On further investigation we’ve found reviews from students outlining a complete power & water failure on 10 August, with all students moved out to emergency accommodation by 13 August (& very poor communication from the provider). So this issue arose nearly a month ago. As recently as Wednesday our daughter was getting reminder notices that she had to pay her deposit before arriving today (no hint of any issues). While I understand that unavoidable circumstances can arise, we’re very unhappy with the complete absence of communication until less than 24 hours before the move in time. I’m not sure we have any options (checking other available accommodation options today) but has anyone else experienced this and do we have any options to pull out, having signed a contract with them for the year?