Is anyone else in the position where their DCs ski holidays have been understandably cancelled? DD's was booked via her university ski club using the Wastelands company. They are ABTA registered and their T&Cs state that you are entitled to a full refund of the package if the holiday is cancelled due to 'unavoidable and extraordinary circumstances' which includes 'significant risks to human health such as outbreak of a serious disease at the travel destination' amongst various other statements.
However they are telling all the students that they need to claim on their own travel insurance.
Has anyone successfully got Wasteland to agree to a refund yet?
I know this is a first world problem in the current nightmare coronavirus situation.