Make sure your hands are super dry- any slip and it makes it harder (also agree with the above, especially if you have dry eye disease, if the lens is drying out it’ll be harder to remove- I usually tell people to pop some drops in about 5mins before they plan to remove them, then blink a lot!)
I don’t know if this will make sense, but when people can’t ‘grip’ the lens, I teach a different way:
Use the hand the same side of the eye you’re removing a lens from, chin down, look up.
Forefinger HORIZONTAL, place it onto the bottom of the lens, press a little and slide it down (keeping it in contact with the lens), and rotate the finger in the same direction, all the way into the little pocket at the bottom lid- the lens SHOULD peel away from the eye.
I often use this technique for people who refuse to cut their nails, but it also works well for people with poorer dexterity and/or have a real aversion to ‘pinching’ the eye.
I did see a video on TikTok of a lady that removes her soft lenses using the RGP blink method by looking by towards her nose, then pulling the lid taught and blinking. I’ve not tried it myself, yet.
I often say to people if you’ve not got them out after 5mins, go away and do something else for half an hour, then try again. All you’ll do by digging at your eye is get yourself wound up, get frustrated and injure yourself (this is obviously advice for once you’re signed off to take them home).