NHS 111 call dropping

[SleepyTinker]

I've been trying to reach NHS 111 from last 3 days because my 4 Yr old got fever and a cough but seriously after every 50 minutes the call would just go blank. Anybody else experiencing this?

My gp have refused to take a look at him and I can't get through NHS 111 what am I suppose to do?

Can you use the online service?

Hope he feels better soon

Yep,sadly the phone system seems to be struggling to cope. All you can do is keep trying and be patient.

It says to call 111 if the child is under 5. My son is 4

Google the providers of 111 for your area and then ring their direct number to complain.

You could also contact your MP's office.

thank you, I'll just call the provider.

Really? How MP will be any help to me here?

MPs have contacts we don't. They need to know if their constituents can't access services.

Theres just more people calling then there are staff. Be patient. Or try phoning at quieter times such as lunchtime or very late evening till the early morning (10pm-5am say).
They have hired hundreds of new staff but they have to spend 3 weeks in training first so hopefully in the next week or two it will be easier.

I'll try after 10 again, or else I might have to take the MP way. Thank you all ❤️

Do you have a corona virus pod at your local hospital. I wonder if you rang the hospital and asked to be put through that they could help you