Posting on behalf of friend - being a little cagey on details to protect her privacy!
Friend was referred to one hospital by her GP. She really really did not get on with either the consultant or the nurses in th clinic. Subsequently she had an emergency visit to another (less local but still in London) hospital who also deal with her condition, who she thought were brilliant.
How can she arrange to be moved to the other hospital? GP says she can only be referred to the first (more local) hospital? Does she have a choice about where she is treated?