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My printer won't do anything - any ideas?

8 replies

costagirl · 18/03/2010 20:34

It's switched on, connected to laptop etc etc, but when I send something to print, it just sits in a 'pending' queue. Lights are on the printer as normal. Have tried switching it off (overnight) in the hope it was having a hissy fit, but still got the pending queue of print jobs. Has been fine up till now. It's a Hewlett Packard. Any tips?

OP posts:
Kathyjelly · 19/03/2010 08:14

Have you selected the right printer? If your print job is just sitting in the queue but not returning an error then it implies that Windows can't contact the printer.

If you've already checked the cable etc, could you be sending the print job to the wrong queue?

EccentricaGallumbits · 19/03/2010 08:17

how odd. mine is doing the same. so I put it in the bin and will need to buy a new one over the weekend at some point.

littlelapin · 19/03/2010 08:45

This reply has been deleted

Message withdrawn at poster's request.

BadgersPaws · 19/03/2010 09:26

What Operating System are you using?

Definitely install any updates that you can and then try to print out a test page directly from the OS and not using any particular program.

If you're on Windows then bring up the printers window (in XP it's Start/Settings/Printers). Right click on the printer and a window should pop up with a "Print Test Page" button, try that out.

CruelAndUnusualParenting · 19/03/2010 12:52

have you reseated the cable (unplugged both ends and plugged them back in again)?

Have you a spare cable you can try?

CruelAndUnusualParenting · 19/03/2010 12:53

You say you turned the printer off. have you rebooted the laptop as well?

mummylin2495 · 19/03/2010 15:05

you could just check also that you dont have the pause option ticked.

suzy66 · 20/03/2010 15:04

Hi Costagirl have you solved your problem yet?

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