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wireless printer - help!!

3 replies

Flowertop · 29/09/2009 18:41

HI, not techncial at all - old bird!!! I am trying to use my printer which has wireless connection and for some reason it does not print - it has done but something has changed. When I right click it looks like the printer is offline tried to change to online but nothing has changed. Looked at settings and status is ready. What can I do to find out why it won't print?
thanks

OP posts:
ChasingSquirrels · 29/09/2009 18:45

is the wireless on the printer turned off? Mine has a button to turn the wireless on and off.

Flowertop · 29/09/2009 20:45

Thanks CS will check but have not touched printer so don't think any buttons switched off.
X

OP posts:
TheMightyToosh · 29/09/2009 20:51

Had something similar. I had to go in via the control panel, find the printer, and (even though it said it was online) right click and chose 'Use printer offline', then right click again and chose 'Use printer online'.

A bit like switching it off and on again.

Failing that, I would reboot both computer and printer - usually does the trick!

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