Oj needs help with her iphone

[onlyjoking9329]

dunno whats wrong with it but getting no sound when i get a call or a text, the alarm plays a sound thou, it still vibrates, in the settings and on the side of phone it is set to full volume, i am in a panic as i need to be able to hear my phone in the night

No idea how to help, but bumping for you

Bump!

In phone settings, is there a "silent" setting? It might override the volume switch on the side.

i need the phone for urgent phone calls from carers in the night, i haven't had thetime to search the web for answers on this problem

on it isn't on silent

no iphone here, but bumping...

Found this on the web, perhaps it will work for you?

Before it stopped working, were you using your headphones?

If so, this is a known bug/deficiency for the iPhone. The phone thinks that your headphones are still plugged in. To fix, take your headphones and rapidly plug/unplug them untill everything starts working normal.

OJ, I have a same-ish problem, I just bought a an IP phone to use with msn or skype or landline. I have been bugging my dh to help me fix it, if we find a solution to mine, I will post.

Hope you are ok.

Have you tried taking it all apart, battery etc, and putting it back together?

i have never even used the headphones so it cant be that,i have rebooted and sync it but still the same, mate said there is an iphone help line but i cant find the number

Oh Iphone, sorry I thought you meant IP phone.... I am useless

you might try the headphones thing anyway?

Try calling this number Jo:

0800 048 0408 and explaining the situation. The designated support line closes at 8pm

Will continue to search for a solution.

United Kingdom (44) 0870 876 0753* www.apple.com/uk/support

just found this from the iphone site - any good?

The online support page suggests you check that airplane mode isn't switched on.

Even if it is switching it on and then off again can help re-set it.

Bump

thanks, i have tried both umbers and it is closed until tomorrow, have tried the airplane thing and no different

The only other thing I can suggest is restoring it to factory settings.

Can you change the ringtone - maybe that would reset something?

My phone sometimes goes really weird - the only way to fix it is to take the battery out, wait 20 seconds and put it back. It might work for yours too

Lapin you star, that has sorted it out

thankyou everyone i can stop panicing now

Glad you've sorted it OJ
Well done LL!