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Mac Laptop Advent Calendar Download Stopped Working: Help!

12 replies

Santapankitoo · 27/12/2024 16:59

Hi,
I have an Advent Calendar on several devices but it has stopped working on my laptop ( Mac). Does anyone know what I have to do to fix this?
I tried contacting the company but got nowhere. Photo added

Mac Laptop Advent Calendar Download Stopped Working: Help!
OP posts:
Dbank · 28/12/2024 21:41

Are you logged in as a user with administrator permissions?

You can check your user permissions Settings > User & Groups

Santapankitoo · 29/12/2024 12:26

Ok. Will check that.

OP posts:
Santapankitoo · 29/12/2024 17:54

I am not an administrator

OP posts:
Dbank · 29/12/2024 18:38

that would probably be the reason that you have an issue.

Are you able to contact any of the administrators or the computer to assist?

You can see who has administrative access in Settings > User & Groups

Santapankitoo · 30/12/2024 10:39

My husband is the administrator. He is not very helpful.

OP posts:
Santapankitoo · 30/12/2024 10:40

I was trying to sort it myself.

OP posts:
Dbank · 30/12/2024 13:58

I suggest he makes you admin, so you can install it, and revert your permissions afterwards if desired.

Santapankitoo · 30/12/2024 16:54

Yes. Thanks @Dbank

OP posts:
Santapankitoo · 01/01/2025 14:25

Made myself an Admin and it is working now. Thank you .

OP posts:
Santapankitoo · 01/01/2025 14:26

Well, it was but it appears to have stopped.

OP posts:
Santapankitoo · 01/01/2025 14:27

Started again . Yay!

OP posts:
Santapankitoo · 09/12/2025 17:36

Hello again!
Similar problem with the new one.
I had changed the system to add me as an administrator but when I went in to check the little blue on/off beside my name is a paler colour than the blue next to my husband’s.
Any suggestions?

OP posts:
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