How to connect new laptop to internet????????

[ChipButty]

Mum has bought a new laptop as her PC 'died'. How does she connect it to the internet, please? She has an installation CD from her current ISP but it's asking for a password and she hasn't a clue. Dad dealt with all this kind of stuff but he died last year . Any help greatly appreciated.

If you dont know your password, you dont know your password. You need to contact your ISP I am afraid...

Hiya

You need to call your ISP and ask them what the password is - unless she knows - probably the name of the cat or something like that - does she have a password she regularly uses. Don't worry the ISP won't be phased at all by being asked. It's the commonest query they get

Sorry about your dad btw!

Thanks so much for your help. x
Thanks for your sympathy too. CB x

bugger - whomovedmychocolate - nice post. mine was supposed to say the same basic thing but looks like I didnt notice you at all chipbutty. Sorry pet. Sorry about your Dad - shite bit of life- been there

Thanks x