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Printing Hermes Label at home from QR code

3 replies

Thematic · 13/12/2021 10:30

Hi, I've been sent a zara return QR code for Hermes. Problem is, I don't have a car and the only parcel shop that prints is too far to walk to. We have a hermes locker nearby, but I can't use it with a QR code, I need to print the label. Is there any way to print the label yourself from the QR code?

OP posts:
overthethamesfromyou · 13/12/2021 10:51

Try downloading the Hermes app, then log your parcel and should give you the option of shop or locker.

Thematic · 13/12/2021 11:04

It doesn't recognise the code under the QR in the app @overthethamesfromyou, and I can't see any other way to log it?

OP posts:
overthethamesfromyou · 13/12/2021 11:53

It looks like you set it up to send a new parcel, with postcode etc, then scan it when you get to the locker. I'm sorry, but I haven't tried it myself.
I'd be tempted to print the QR code and stick that on, then follow instructions below:

www.myhermes.co.uk/faqs/lockers/how-do-i-use-a-locker

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