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Windows XP won't let me into add/remove programs......

9 replies

Macdog · 03/11/2007 07:48

Can anyone offer advice/remedy??

Please??

Thanks

OP posts:
Macdog · 03/11/2007 17:57

Bump

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DaddyJ · 04/11/2007 22:36

You have to be logged on as Administrator - are you?

Macdog · 05/11/2007 12:40

Thanks for replying

Yes, I am Administrator.
I ran AVG a few weeks ago for the first time. It found 7 Trojan horses and a virus.
Since installing that I've had the problem of not getting into Add/remove programmes.

I think I'll have to go to a computer expert with it, cos I'm stumped.

Thanks again for answering DaddyJ

OP posts:
DaddyJ · 05/11/2007 14:57

Oh bugger!
I was afraid you might say that -
a friend of mine had the same problem.

Norty chap had been surfing sans protection
and caught some vile viruses and trojans.
Part of the system admin features, including
add/remove, was locked.

There was only one solution:
wipe the hard drive and reinstall everything.

Did AVG get rid of the nasties on your PC?

Macdog · 05/11/2007 15:13

AVG did indeed get rid of nasties.
We originally had Norton, which is pants.
Only found out about problem when I wanted to uninstall Norton from 'puter.

Thanks again for your help

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DaddyJ · 05/11/2007 15:39

So, apart from not being able to get into
add/remove programs all is well with your PC?

If so, I wonder if Google will help.

I searched for 'can't add/remove' just now and clicked on the first link
What do you think of the Best Answer?

Macdog · 05/11/2007 19:54

WOW, DaddyJ.
That is exactly my problem!!

Will try the suggestions and hopefully I'll be able to report back soon.

You are a HERO

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DaddyJ · 06/11/2007 07:08

Fingers crossed!!!

Macdog · 16/06/2008 13:33

Don't know if you're still around DaddyJ, but I FINALLY got it sorted!!
Got an update on the Super Anti-spyware that allowed me to repair the problem!!

Can't stop

Thanks for your help/support at the time.
You are a hero!

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