Sky Engineer

5 replies

Freysimo · 15/09/2020 15:03

We're long term Sky customers (over 20 years) and we have an engineer coming tomorrow to sort us out with Sky Q. DH decided yesterday it was a good time to get new tv (old one over 10 years old).

My question is, will Sky engineer be happy to set this up ( we would pay him obviously), or is it not within his remit?

I've always found Sky engineers very helpful, but wouldn't want to embarrass him.

OP posts:

ThereIsIron · 15/09/2020 15:14

I'm sure they would - but surely it's just a matter of connecting the HDMI cable from the new Sky box to the new TV - I'd expect the engineer to do that anyway.

Original poster

Freysimo · 16/09/2020 12:00

Thanks but actually he declined to do it. Apparently they're not allowed now.

OP posts:

cdtaylornats · 16/09/2020 18:07

If he didn't connect the box how does he know it works?

Original poster

Freysimo · 16/09/2020 18:48

Sorry, perhaps I wasn't clear. He connected the new box to our old TV, but rules didn't allow him to lift new smart TV on to stand and connect it up.

OP posts:

ThereIsIron · 17/09/2020 09:17

@Freysimo

Sorry, perhaps I wasn't clear. He connected the new box to our old TV, but rules didn't allow him to lift new smart TV on to stand and connect it up.

I would say that sounds reasonable

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