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Lexmark Printers, help please

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nutcracker · 07/10/2007 11:53

I have a Lexmark X1190 all in one printer/scanner, and have had it about 18mths i think, possibly 2 years.
It hasn't had a great deal of use, and has always worked fine until now.

I started college so brought 2 genuine Lexmark ink cartridges which cost me £30 and now printer isn't working.

Basically, it won't feed any paper through, and then the computer says it can't communicate with the printer, and the power light flashes.

I have tried different leads/cables, reinstalling software and various other things, and nothing works.

I googled the problem and found it mentioned various times on some website, so it appears to be a common problem.

My brother thinks I should ring Lexmark and see if they offer a solution ie new printer, or refund cost of cartridges at least, but how likely is this ?? I don't have time to mess about, I have assignments due soon and need to be able to print them and other bits and bobs out.

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