Virgin internet down, fixing will be 10 days and I work from home arg!

[pantaloonietunes]

Surely this isn't right? Leaving me 10 days without internet?

It's so frustrating as I was on the phone to India for over an hour and had to really concentrate as to what they were telling me ( not just a very hard accent for me but a very mumbly one, plus a fuzzy line , as I have sensory issues) I didn't get the bit about it being 10 days until they phoned back to confirm a new modem would be sent out in 10 days. Why so long?

What am I meant to do TIL then. I've bought extra data on phone.

I have a child with sen and we rely on her tablet when she needs to calm down .

Plus I work from home. Bugger.

Well, you should be due a refund for that length on non-service.

In terms of your daughter - can she share your phone data if you use it as a mobile hotspot. Alternatively you could look to buy a 4g Mifi device for about £45 plus a SIM card to use while you wait. It's then available as backup should virgin media suffer another fault.

We had this - for three weeks! Also worked from home. Got a sizeable refund and discount back. Our next door neighbours let us use their WiFi.