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Printer broadband password issue

6 replies

SamBeckett · 27/07/2019 23:11

I recently changed broadband provider so my need to link my printer which is a HP OfficeJet 3835 my broadband hub password is three words separated by a - ( ie tom-dick-harry ) but there is no - on the printers key board there is a _ and wavy line that is not on my laptops key board. It will not accept either of them what can I do ?

My laptop and phone have had no problems connecting to the new broadband .

OP posts:
SamBeckett · 27/07/2019 23:13

Ah the way line is on my phones keyboard this is it ~

OP posts:
ErrolTheDragon · 27/07/2019 23:38

This refers to a different model but chances are it's the same interface.

h30434.www3.hp.com/t5/HP-Connected-Mobile-Printing-and-Cloud-Printing/dont-find-keys-on-printer-keyboard/m-p/6392959#M108948

SamBeckett · 28/07/2019 00:37

I thought I had been though all of the screens but it turns out there was another so thank you for getting me to go back though it with a bit more patience.
All sorted now 👌👍

Printer  broadband password issue
Printer  broadband password issue
Printer  broadband password issue
OP posts:
ErrolTheDragon · 28/07/2019 00:53

Great! Glad you persisted - that does look quite painful to do.

SamBeckett · 28/07/2019 01:59

It was irritating to get to that screen from the start i had to go through 7 screens .
I am never turning my wifi off for any reason !

OP posts:
ErrolTheDragon · 28/07/2019 10:23

We just use wires to connect our printers, too lazy for that sort of faff!Grin

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