Wonder if anyone can help with this. We've never had a mobile phone signal in our village until last summer when EE installed a new mast. So now we have a signal but none of us (all on EE PAYG phones) have any signal, but my husband's work mobile (on monthly contract) has a full signal! Also we've noticed that house visitors on monthly-paid phones get full signal but people on PAYG have no service at all. I initially thought that maybe the people on monthly contracts have newish phones and that this made a difference, but even new PAYG don't work. I can't believe that being on a monthly contract vs pay as you go could affect the mobile reception? Can it?