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Can someone help me with my internet? Is it shit or something else?

2 replies

SarahSellsSeashells · 19/07/2017 14:09

I've not long changed internet providers from EE to TalkTalk.
Our internet connection is always a bit shit because of where we live, we don't have the option of fibre. We stream a lot of TV and it's always been fine but now that we've changed over it's not. Obviously with Game of Thrones back on this is of MASSIVE importance.

Our download speed is coming through as 8-9mbs and upload at around 1mbs at this time of day, so I'm guessing it's worse in the evening. I think our download speed was always like that but not sure if we've had a drop in upload.

DH keeps asking me to phone TalkTalk and tell them it's shit and see if they can do anything, or release us from our contract. He also says that the download speed is ok but it's the upload speed that is causing this, but I've searched online and I think he might be chatting shit, apparently its all about the download speed?
We also hotspotted his phone with 4G on Monday and streaming was still shit. So I'm wary of phoning TalkTalk and looking like a knob because is it really the internet connection that is the problem here?

I don't know enough about this complete wizardry to understand. Can someone please help me?!!

(DH sounds like a bellend here, he isn't really, he'll phone if I ask him too. It's just easier if I do it since the account is in my name and I'm not working at the moment.)

OP posts:
cdtaylornats · 19/07/2017 21:29

Upload speed only matters if you are sending data.

You may just be getting the school holiday effect.

Gothbaby · 20/07/2017 09:32

we have the same problem at the moment, our previous flat had talk talk absolutely fine but now that we've moved to an area with what should have been better wi fi but our streaming is complete crap. Ive talked to them afew times and they needed to update our 'brand new' box.... it did help but its starting to get bad again so may have to . Sadly may just have to ring up and see, im putting it off so much but has to be done x

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