Anyone help me with my ntlworld.com email on ipad please?

[PestoSwimissimos]

I know Virgin Media have been messing with changed their email lately, but until today my email account with ntlworld.com had been working fine.

However, this morning when I tried to retrieve my emails I got the message " imap.ntlworld.com is not responding". So I thought I'd better delete then re-add my account in Settings.

When I try & re-add it, first it gives the message "imap.ntlworld.com on port 993 timed out". Then if I continue by pressing NEXT it warns me that "this account may not be able to send or receive emails" - and it's right I can't!!

Grrr!! What to do? Anyone clever peeps got any ideas please?

Try using pop3.ntlworld.com on port 995 and see if that works.

Thank you bridge Turns out we had a Virgin problem in our area and once they'd fixed it I was able to re-add my Ntlworld account