Dc2 has just had his wifi turned back on on his ipad after a week's ban. As part of resetting it all I have tried to reinstall the email.
Dc1&2 have both had gmail accounts for several years. They were set up before Google+ and I think it unlikely I would have lied about their ages if that was a requirement at the time.
It now appears that dc2's account has been deleted and after a bit of searching, I think it is because we didn't see the email asking for age verification. Which we probably wouldn't have done anyway but it would have given us the chance to save contacts, email grandparents and save old emails.
Dc2 is still only 11 though so can anyone recommend a children's email please as I assume we will hit the age13 barrier repeatedly.