If anyone's looking to take out an extended warranty: I cracked the screen of my tablet a week or so ago. We'd insured it with Square Trade and they sent someone around within two days (within a one hour slot) to pick it up. They say that they will repair within a 5 day period - I chased today because it was day 5 and as they are unable to repair within the timeframe, they will refund full purchase price (it's £50 cheaper on-line now). Really impressed!