I have borrowed a video camera; I can't download the video....Help?

[KatyMac]

It's a sony HDR-SR10 - I have Windows XP

this page

Says they won't speak to each other....can I fix it?

I don't know - I'm a techno disaster

I borrowed DD's computer downloaded onto that - used a memory stick to transfer it to my laptop

Then found out it needed converting to .wmv from .mov

Nannynick recommended 'Handbrake' which doesn't seem to be downloading

I kind of feel pleased I got this far; and kind of embarrassed I only got this far (iyswim)

Thanks - you made me realise how far I've got!

What is the end objective? To burn off a DVD or to simply watch it on the laptop? If the latter then why not download a media player that handles .mov files?

Forgot to mention that the Apple QuickTime player handles .mov files and it's free to download from the Apple website.

Will that mean we can upload it to You-tube?

Nope - quicktime won't open it

Thanks for the suggestion

I haven't tried uploading to YouTube but I suspect that they can take files in all the common formats, .mov included.

It's strange that QuickTime won't open you file. Do you get a message about it not being able to open a file with this type? I'm wondering whether your file is damaged.

It plays in VLC media player......it is odd

I have downloaded & cleared my computer of lots of additional add on bits about 8 programmes none of which can do this

I feel a bit stupid!

...but what error message, if any, are you getting?

I have sorted it by dumping my (XP) laptop & doing it on DD's (Windows 7) & it worked first time no conversion needed

How bizarre!