We need a new laptop - nothing fancy. Previously we have bought from a High Street chain multiple, but recently when dd's netbook broke I took it to a small independent who did a good repair job on it. They have been in the town a long time and look after several company and school IT systems.
Do you think I should stick with the World of PC etc, where there are some good deals at the moment, or ask the independent to price us up a new laptop and go for the personal service that would come with it?