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lovefilm instant - why won't it work?

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overthemill · 12/03/2012 20:56

had lovefilminstant for afew months and watched films a few times. but for the last few weeks i simply cannot get it to work - following the help pages makes no difference, have uninstalled and reinstalled silverlight, rebooted, plugged in my ethernet cable etc etc but it won't play films!!! Thought could be broadband speed (pathetically slow out here in the sticks) but i can watch 4OD and Iplayer. any ideas - what can i do or do i have to stop my subscription?
btw,worked well enough on crappy old laptop mainly but the new one it doesn't (could it be windows 7??)

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